Contact Us

QUESTIONS AND FEEDBACK

At Michels, your questions and feedback are important to us. Please take a second to read through your below contact options to ensure you have a timely response.

For all enquiries relating to product, price, orders or customer service, please contact your local store here. If you are not satisfied with the store’s response, please call our Customer Care Team.

We love a compliment! If you have had a positive experience with the brand that you would like to share, please connect with us via any of the contact options listed below.

Customer Care

Phone: 1800 441 312

Hours: Monday to Friday, 7.30am – 4:00pm (AEST) excluding public holidays.
Or complete the feedback form here.

You can also contact us through our Facebook and Instagram pages

FRANCHISE ENQUIRIES

Please visit our franchise information page or email michels.franchising@rfg.com.au

MEDIA ENQUIRIES

Please email media@rfg.com.au or call us directly on +61 7 5655 2542

EMPLOYMENT ENQUIRIES

For in-store employment opportunities contact your local store here.
For Retail Food Group employment opportunities email recruitment@rfg.com.au

SPONSORSHIPS AND DONATIONS

Michel’s exclusively aligns with select national charities from time to time. For local charitable donations please contact your store directly.

MARKETING ENQUIRIES

For all marketing related enquiries please contact michelsmarketing@rfg.com.au

ADDRESS DETAILS

Retail Food Group
1 Olympic Circuit, Southport 4215