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michels-story

CHIRAG MISTRY // MICHEL’S PATISSERIE OWNER/OPERATOR Q Super Centre

“We pride ourselves on creating the most exquisite cakes to give our customers exactly what they want to make their special occasion perfect. No two cakes the same and my business partner Ripan is an extremely talented cake decorator. It’s a family-run business and I’m lucky enough to be married with beautiful five-year-old twins – one boy and one girl.”

How long have you owned your store?

Since 2013.

What did you do before you opened your store?

I was a manager at McDonalds and before that, my background was in the IT industry.

Why did you decide to open a Michel’s Patisserie?

Two things I always wanted to do were be my own boss and work in the customer service industry, and at Michel’s Patisserie, I get the best of both worlds.

Why should your local community support your store?

We treat everyone the same and we treat them with respect. We provide consistent quality every day and make sure the standard of our products is always high. We customise cakes to give our customers exactly what they want, ensuring their special occasion is perfect. No two cakes are the same, and my business partner, Ripan, is an extremely talented cake decorator.

Tell us something about you?

I’m married with beautiful five-year-old twins – one boy and one girl.

What are you passionate about?

Cricket is my sport of choice!

How is your family involved with your store?

I partnered with my friend, Ripan, to open this store. We’re both passionate about excellent customer service and keeping customers happy. We take the time and effort to get to know our customers, know a lot of them by name, and have a strong and positive relationship with them.