How Do We Collect Information?
We may collect personal information from you including your name, address, telephone number, and email address, when you knowingly provide us with information when you visit our site, request a franchise pack, enter into a promotion, order on-line, participate in a loyalty program or survey or subscribe to our mailing list.

How Do We Use Information?
We may use the personal information that you submit to us for internal business purposes, including research and developing ways to improve our services. We may also now and again send you offers or information on products or services that we consider will be of interest to you. We will not give your information to any person outside Michel’s Patisserie, except:

	If this is necessary to meet the purpose for which it was submitted, for example to bill and deliver Michel’s Patisserie products if you request them on-line; or If we are required or authorised by law to disclose the information. Under no circumstances will Michel’s Patisserie sell or receive payment for licensing or disclosing your personal information to others.
	If this is necessary to meet the purpose for which it was submitted, for example to bill and deliver Michel’s Patisserie products if you request them on-line; or If we are required or authorised by law to disclose the information. Under no circumstances will Michel’s Patisserie sell or receive payment for licensing or disclosing your personal information to others.

Access, Accuracy and Security
We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date.

You can access and request correction of any personal information concerning you at any time. You may also request that we delete your personal information at any time. Any such requests should be made directly by emailing us at webinfo@michels.com.au

We will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure. However we cannot guarantee that material sent over the internet is 100% secure. Ultimately, you are responsible for maintaining the secrecy of your passwords and/or any personal information provided on-line.

Sensitive Information
We will not collect use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs) except with your specific consent or in the circumstances permitted in the Australian Privacy legislation.

Children’s Information
We have no intention of collecting any personal information from individuals under thirteen years of age. If a child has provided us with personal information, a parent or guardian of that child may contact us at the email address listed below if they would like this information deleted from our records.

Clickstream Data
Each time you visit the web-site (“Site”) our server collects some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server’s IP address.

We may collect this information for statistical purposes to find out how the Site is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. We may use this information to evaluate and improve our Site performance.

Cookies
A Cookie is a piece of information that our web server may send to your machine when you visit our Site. The Cookie is stored on your machine, but does not identify you or give us any information about your computer.

A Cookie helps us to recognise you when you re-visit our Site and to co-ordinate your access to different pages on the Site. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more.

Links to other sites
We may provide links to other sites. If you use these links, you will leave our Site and we are not responsible for any of these sites, their content or their usage of your personal information. We advise that you check the privacy policies on those sites.

Contact Us
Please contact us on webinfo@michels.com.au if you wish to discuss any privacy issues, or if you do not wish to receive any future communications from us.

If we decide to change this Policy we will post changes here.

Terms and conditions of use of the Michel’s Patisserie Website (“Site")

Your acceptance of terms
Please read these Conditions carefully before using the Site, as by accessing or using the Site you agree to accept and comply with these Conditions. You agree that in using this Site, you have legal capacity to enter into the agreement set out in these Conditions. Please note that these Conditions may be changed without notice at any time, so you should visit this page regularly.

The Site and the material it contains is owned and operated by Jonamill Pty Ltd (collectively referred to as "Michels, "Michel’s Patisserie", we, us or our), 9 Ferngrove Place, South Granville, NSW 2142 ABN: 88 003 612 280.

Your Conduct
You agree that you will not use the services or material on the Site (“Services”) for any purpose that is unlawful or prohibited by these Conditions, and that you will comply with all relevant laws and regulations.

Michel’s Patisserie may monitor your use of the Services and may review, retain and/or disclose any information as necessary under any applicable law, regulation, legal process or governmental request.

You agree that you will not use the Services to directly or indirectly:

	Conduct surveys, contests, pyramid schemes, chain letters, spamming or any other unsolicited messages or advertise or offer to seel or buy any goods or services;
	Collect information about others without their consent;
	Transmit or upload any material that contains viruses or any other harmful computer programs, or that breach any intellectual property laws, rights of privacy or any other applicable laws;
	Interfere with, disrupt or attempt to gain unauthorised access to the Services or networks connected to the Services or violate the regulations, policies or procedures of such networks.

Applicable law
The Conditions are governed by and are to be construed in accordance with the laws of New South Wales, Australia. You irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia. Michel’s Patisserie makes no representation that the content of the Site complies with the laws of any country outside Australia.

Disclaimer
While Michel’s Patisserie has used its best endeavours to ensure that the information contained on and accessed through the Site is correct and current, it does not accept responsibility for any error, omission or defect in the information.

Limitation of Liability
To the fullest extent permissible by the law, Michel’s Patisserie expressly disclaims all representations or warranties, express or implied, as to the operation of the Site or the content on the Site, and does not warrant that the Site will be uninterrupted, error-free or free of viruses or other harmful components.

Michel’s Patisserie excludes liability for any indirect, incidental, special and/or consequential damages or loss of profits resulting from any use or access, or any inability to use or access, the Site.

Michel’s Patisserie’s liability for breach of any implied warranty or condition which cannot be excluded is limited at the option of Michel’s Patisserie to the following:

	In the case of services, the supply of the services again or the payment of the cost of having the services supplied again;
	In the case of goods, the replacement of the goods or the supply of equivalent goods; the payment of the cost of replacing the goods or acquiring equivalent goods; or the payment of the cost of having the goods repaired.

Copyright
All information, material, images, graphics, software and content on the Site are protected by copyright laws and is the copyright of Michel’s Patisserie. Brands, logos, images and tag-lines are registered or unregistered trade marks owned or used under license by Michel’s Patisserie.

You can copy material for your own personal, non commercial use but you must no republish, copy, reproduce, transmit, distribute or use any part of the Site in any other way, or modify any material on the Site without the permission of Michel’s Patisserie.

If you want any further information on permitted use, or license to republish any materials, email us at webinfo@michels.com.au