Franchise Availability | Why Franchise with Michel's Patisserie | Frequently Asked Questions | What's Next? | What is the "Pre-Approval Pool"? | Application Form | Disclosure Documentation

Michel’s Patisserie offers new and exciting opportunities for enthusiastic Franchisees to join our award winning team. To find out more about becoming a Michel’s Patisserie Franchisee follow the links:

Introduction to Michel's Patisserie
Michel’s Patisserie is the largest franchising group of its kind in Australia and has over 340 stores throughout Australia as well as outlets in Auckland, New Zealand.

 

Franchise Availability
There are currently new and existing stores available in:

Victoria
Queensland
South Australia
Western Australia

Click on the respective state for further details, or contact the following Franchising Development Team members:

New South Wales & ACT:
Paul Stearn, ph: 0433 266 417

Queensland & Western Australian:
Grant Caddy, ph: 0413 700 599

Victoria & South Australia:
Doug McKiggan, ph: 0425 708 629

Why Franchise with Michel’s Patisserie?

Proven Recipe For Success
Michel’s Patisserie’s product range boasts over 200 delicious items consisting of small and large cakes, flans, pastries, pies, quiche and other savouries with the added value of hot and cold beverages. This simply irresistible menu allows Michel’s Patisserie to cater for all special occasions as well as breakfast, lunch and morning & afternoon teas.

   

Keep It Simple (K.I.S)
From the outset the plan was for simplicity. This is achieved by separating the food preparation (baking) from the retailing. No 2.00am starts as your daily order is placed to your central bakery each afternoon and delivered fresh the next day*.
*Metropolitan stores only, ordering and delivery times for regional outlets may vary.

   

An Affordable Franchise
An average cost for a new Michel’s Patisserie store is $272,000 - $401,000* and is considerably lower than a retail Franchise requiring baking on site.
* Price includes fit-out, preliminary training, manuals & initial Franchise fee but excludes GST, which is later returned to the Franchisee, your legal costs, stamp duty and initial trading stock.

   

A Royalty Free Franchise
One of the ‘unique’ Franchise differences is that, unlike almost all other retail Franchisors in Australia, Michel’s Patisserie is not a royalty – based system. A 3% marketing levy is charged and this is used for advertising and marketing the Michel's Patisserie brand.

   
Comprehensive Training
People from all working backgrounds are successfully operating Michel's Patisserie outlets. Former teachers to trades people and young couples. No prior baking knowledge is required. A comprehensive preliminary training programme is provided for all new owners including theory, practical, coffee making and on-site assistance at opening or takeover stage.
   

Franchisee Support
State offices provide assistance in all aspects of running your business including administration, financial management, local marketing, coffee, retail operations and customer service. The ongoing relationship includes:

  • Regular visits from your Area Manager
  • Regular Franchise Meetings
  • National Michel's Patisserie Franchisee Conference
  • Weekly Newsletter
  • Franchise Advisory Committee
  • Daily informal contact with the relevant State Head Office
   
Finance
Michel's Patisserie's reputation for success and its high standing in the business sector has enabled us to develop a relationship with Westpac and ANZ which allows our Franchisees to obtain financial assistance not normally available to small business investors.

Frequently Asked Questions

1. When did Michel’s Patisserie begin Franchising?
Michel’s Patisserie started in 1988 with 2 company stores and began Franchising in 1990.

2. How many stores are there in Australia?
There are currently over 340 with new stores opening every month.

3. How many different types of Patisserie items does Michel’s Patisserie produce?
Over 200 individual items are baked fresh every night by our bakeries. The range includes Danish pastries and muffins through to large and special occasion cakes as well as an extensive range of pies and savouries.

4. How much is a Michel’s Patisserie Franchise?
Investments for a new store will range from $272,000 to $401,000 + GST for a turnkey store excluding initial trading stock. The price for an existing store ranges up to $1,000,000.

5. Is there a Franchise Royalty Fee?
We have no Franchise Royalty Fee, which means greater earnings for our Franchisees.

6. Is there a Marketing fee and what does it go towards?
Yes, currently our marketing fee is 3% of gross sales, payable monthly. National advertising campaigns may include TV, radio, press, website development and advertising, loyalty cards & in-store point of sale support. There is also a small weekly contribution (currently $10pw) towards the Michel’s Patisserie National Conference Fund.

7. Is there a training program and how long does it last?
A comprehensive preliminary training program is 4 weeks in duration. The program covers theory, practical in-store plus extensive coffee preparation (barista) skills. Training takes place at both our Training Centre in South Granville NSW as well as in selected Training stores across Australia.

8. What support will I receive from Michel’s Patisserie when I begin operating my store?
Additional retail support is provided as part of training for the initial days of store operation*. From there you will receive ongoing retail support from your dedicated Area Managers.
* Initial store opening retail support may not be provided to experienced Michel’s Patisserie franchisees who do not require training.

9. What is the length of a Franchise Agreement?
Existing stores – The incoming Franchisee will take over the remainder of the agreement for that store.
New Stores – The length of the agreement may vary. Please discuss with the relevant Franchising Development team member at Michel’s Patisserie.

10. Who negotiates the Lease?
Michel’s Patisserie will secure the location and negotiate the lease or Security Deposit. The lease is held by Michel’s Patisserie while the Bank Guarantee or Security Deposit and monthly lease payments are provided by the Franchisee to the landlord.

11. Am I able to sell my Franchise?
Yes, however Michel’s Patisserie is offered the first right of refusal and any purchaser put forward for the Franchise must be approved by Michel’s Patisserie. Potential purchasers will be evaluated and must fit the criteria requirements set out by Michel’s Patisserie. There will be an assignment fee payable to Michel's Patisserie in the event you sell or transfer your franchise.

12. Are Franchisees expected to actively work in the store?
Yes, franchisees are expected to work in store a minimum of 40 hours per week. This is an important factor in the success of our stores.

13. Why should I purchase a Michel’s Patisserie?

  • Michel’s Patisserie offers delicious cakes and savouries as well as award winning Michel’s Espresso Coffee.
  • Proven Franchise operating system.
  • Field training and ongoing support.
  • National integrated advertising and promotional campaigns.
  • The ability to sell the Franchise at any time*.
  • A cash business offering minimal risk of bad debts.
  • Minimal investment in stock.
  • The opportunity to be your own boss.

*Subject to compliance with conditions of agreement.

What’s Next?

Complete the Online Application or download the Application Form and post to Michel’s Patisserie
Download the Important Notice to Intending Franchisees form
Attend an information meeting with a member of the Franchise Development Team.
Review the information received during the meeting regarding available locations
Confirm purchasing ability with your bank of your choice and your accountant
Enter the "Pre Approval Franchisee Pool" process. *
* NSW, ACT, SA, WA only.

What is the “Pre-Approval Pool”?
The Pre Approval Pool is a great opportunity for people wanting to own a Michel’s Patisserie. Interested parties are asked to complete three quarters of the application process without necessarily having a store available for immediate purchase.

The process is designed to enable swifter decision making when new or existing stores become available as these stores are offered directly to those people in the Pool.

Pre-Approval pool is used in NSW, ACT, SA & WA only.

Application Form
Complete the Online Application Form OR download the Application Form, fill it out and send to:

Please send all applications to:
Franchise Development
Michel’s Patisserie
PO Box 665, Chester Hill NSW 2142

For further information or enquiries contact our Franchise Sales Department at:

webstore.enquiry@michels.com.au